Do you want to do more than just answer incoming calls? Do you want to be challenged in a 360 role that also involves dealing with complex cases?
Customers can come to you for questions about their delivery! Now these are not just any customers but international business customers waiting for a large order for a hospital, pharmacy etc. Because of the large amount of data from different customers coming in at the same time, you have to be able to multitask well. You always stay calm even when you can't offer a good solution to a customer. The great thing about this job is that the logistics department is also in the company, so you can take a look in the 'kitchen' to see how the orders are processed. Precisely because it is a 360 role you will also occupy yourself with planning loading and unloading and handling complaints, keeping files in your name.
You will be working at a logistics service provider that delivers medical products to various customers throughout the Benelux and even worldwide from the Netherlands. In addition, they also provide storage for various customers. They are currently growing a lot, and also in this growth the focus is on being a safe and reliable partner for their customers.