As a customer service germany, you are the link between the client and the organization. You work full-time (40 hours per week) with the option to work partly from home. The position offers plenty of opportunities for personal development and training, so you can grow within the organization. The employment is for an indefinite period, offering you job security and stability.

You start your working day by processing incoming orders and customer inquiries via phone or email. You ensure every order is correctly entered into the ERP system, monitor the progress of orders, and keep track of delivery times. During the day, you work closely with colleagues from other departments, both locally and internationally, to keep the order process running smoothly. You handle price proposals, quotations, and answer questions about export procedures. You are also responsible for after-sales and resolving complaints together with the sales team.

Do you want a varied role where customer contact is central and you can really make a difference? Take the next step in your career as a customer service germany and apply today!

Your future employer is an international player in the wholesale of promotional products. This company is known for its open culture and flat organizational structure, where individual initiative is valued. The work environment is dynamic and inspiring, with a strong focus on personal growth and development. Hybrid work is possible and employees have the opportunity to further develop their talents through training and education. You will join a professional organization where customer focus and teamwork are key.